Best-in-class catering and online ordering positions Togo’s as a leader in off-site sales

October 24, 2017

As the business of serving meals to Togo’s loyal customers changes to include more off-site ordering, Togo’s is strategically positioned to the satisfy the demand.

“More and more customers prefer to order online and pick their food up or have it delivered,” Glenn Lunde, President of Togo’s said. “Time constraints pose a greater challenge for customers now than in the past, so people want to order lunch from their desk and be back to work in 30 minutes.”

The operational benefits of off-site sales pose a significant upside, including reduced wait times and communication errors, smaller stores, and broader reach. Additionally, customers who order food online tend to order in larger quantities than they otherwise would in store.

Read the full article here.