Reviews from Togo's Franchise Owners | Togo's Franchise

Togo’s Franchisee Reviews

Togo’s franchise reviews from restaurant owners

“When my wife and I met Tony Gioia, CEO of Togo’s, we really liked him and felt Togo’s would be a good choice for us. Tony was frank and clear about his growth plans for Togo’s, and he knows how to build major brands. He was a lifelong fan of Togo’s before coming over from his previous position as President of Baskin-Robbins. With Togo’s, franchisees come first. When we were with a pizza franchise, they didn’t care if things weren’t good; they just wanted their money. Togo’s is completely different — they’re always willing to help you if you need them.”

— Dave Quinn, owner in Beaverton, Oregon

“I think the Togo’s support team offers five very important words that are important to all franchisees, and they are, ‘How may I serve you?’ The communication with the executives and the leadership team is very important, but it’s that willingness they have to serve us as franchisees and build that relationship that works well for both of us. I’m very excited about the future of Togo’s.”

— Tony Hardin, owner in Gilroy, CA


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“Support and training. I can call my FSM (Franchise Support Manager) or call whoever the next person is down the line. They’ll return my call the same day, often within the hour. The amount of support that we get at Togo’s, you can’t even compare it to any other franchise. We actually are in another franchise, a different one, and we know from that experience — the support from Togo’s compared to the support from the other franchise, you can’t even compare it.”

— David Karsan, owner in Santa Cruz

“I think this is a great opportunity to get into. One time I answered the phone, and I heard the CEO of Togo’s, Tony Gioia, on the other end asking me how I was doing, if there was anything else he could do to help us. I have never heard of a CEO calling franchisees and asking, ‘What can we do for you?’ ”

— Melody Stroing, owner in Sacramento


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